Reviews & Testimonials
at Robinson Toyota

Just wanted to brag on my maintenance tech team members Walker Otto and Anthony Parson at Robinson Toyota of Jackson, TN. I put a lot of miles on my Toyota Corolla and am in the shop once every two months sometimes sooner. Anthony and Walker have me in and out within an hour for routine maintenance, and have been just as quick about repairing all of the punctured tires I bring in. Both have done a fantastic job at explaining what has been done to my vehicle and what will be needed in the future. Anthony always prints out a detailed pricing list of what to expect for the next visit, so I’m never shocked when I get the bill on services, and ensures that all of my questions are answered in full before I drive off the lot. I really appreciate the prompt, customer friendly, and detailed services provided by the team at Robinson Toyota of Jackson, TN. Keep up the stellar service guys!

It took longer than it should have

I've just had my car serviced at Robinson Toyota. Vince Worley their awesome service manager was great! I will not carry my car anywhere else! The service and insight that he provided really has given me the "Wow" experience!

Wow experience. Jonathan Morris and Jackson Beals provided amazing service. Highly recommend this dealership and service department. Best experience I’ve ever had with the purchase and maintenance of a new car

For years Vince has taken great care of us here at Robinson Toyota. He provides great service and always makes the process easy. He most definitely provides the "WOW" experience when coming to this dealership.

Vince Worley is amazing! The WOW customer experience is the best! Pam and Dean

Lynn Webb always keeps me informed. He explains issues that I understand. He explained the Wow Program detailing the services.

Vince was great to work with as usual! Was not pushy but honestly informed me of scheduled maintenance and issues with our vehicle. I had a “WOW” customer experience today!

I always get the "WOW" experience from Vince Worley! He is open & honest with what he would & wouldn't do, & we never feel like he is trying to pull the wool over our eyes. He is always in communication with us, and we enjoy working with him each & every time we come in.

The service is always done quickly with recommendations on issues either major concerns or minor. No pressure to fix any issue. Customer service is first rate.

I ordered a 2024 Toyota Corolla Crossover Hybrid. I LOVE THIS VEHICLE. My salesman Carl Diffee was amazing. He was so knowledgeable and helped me get the perfect vehicle. He communicated with me during the whole process. Ryan Lindsey got me fixed up with an additional warranty that provides additional coverage on anything computerized that might go wrong. Buying from this dealership has been such a pleasant experience.

A great place to get your oil changed and a tire rotation! Very quick! The service department is very knowledgeable!

We want to give a huge shoutout to Christina Holmes and Brian Sheppard & the financial department ( Justin ) !! Christina took an entire week of emailing with me, looking to find the car out son wanted and her customer service was the BEST !! We talked with other Toyota dealers but Christina stayed in contact, took extra time and made the process so easy . Brian was also so friendly, prepared & helpful, providing an absolutely wonderful experience for our son ! Brian & Justin made everything clear, concise and both so extremely knowledgeable about the car and the sale. We highly recommend Robinson Toyota and these amazing folks! If looking again, we will happily return to them. Thank you all for doing a great job !! We are hoping the service department will be just as great, but we have no doubts.

As a customer I am able to purchase a vehicle anywhere, but what is most important is the service I receive after my purchase. I have complete trust in Vince Worley and his service team at Robinson Toyota. Vince, if rated, would receive a 10++++. He is professional, kind, honest and personable. Vince takes the time to get to know his customers not only on a business level but, also a personal one. Vince is the main reason I continue to return my business again and again to Robinson Toyota. Team members like Vince are a rare find and I hope that Robinson Toyota and the Toyota family appreciate him for the special man that he is.

Great dealership. Very honest with great follow through. Nathan was the best. Thank you!

We are very pleased with our experience at Robinson Toyota! Anthony and his team were courteous, kind and helpful. Our tow truck driver arrived within the hour that we called. Anthony kept us informed and updated until our Mom’s car was ready, and they had us ready to go before the afternoon was over! We truly had a wow experience with our Robinson Toyota team and we are very grateful! Thank you Anthony-we appreciate you! Highly recommend!

Wow excellent customer service! Vince Worley is always helpful when I have questions or concerns

Anthony is always professional and friendly. I ask for him on all my visits. He takes care of the business as needed.

Great

Incredible service by Jackson and customer service by Spencer. They were kind, sent a video of the truck during service, and swift. Another reason to do business there!